Services

First, the quality is guaranteed:
1. German Karl Meyer equipment is the guarantee of Lizhiying lace production process;
2, all Lizhiying lace has passed the test before leaving the factory, can provide BV, intertek, SGS and other authoritative test reports, all processing processes can find the relevant responsible person;
3. [Solemn commitment] All products of Fujian Lizhiying Lace will never cut corners.

Second, after-sales protection:
1, we advocate: no after-sales service service, is the best after-sales service; After repeated quality inspection and timely communication with customers. All the problems were solved before the sale. 10 years of production and sales experience tells us that how to do pre-sales service, in order to achieve no after-sales service.
The financial crisis in 2009 caused a shortage of orders for many lace manufacturers, and our Fujian Lizhiying lace factory does not stop production for 24 hours and 365 days. Therefore, with the current investment in large-scale introduction of German Karl Meyer lace production equipment, look at the equipment, raw materials and semi-finished products in our workshop, we know our current strength and confidence.
Third, abnormal after-sales service let us win the respect of the market and peers
What is the abnormal after-sales service? In fact, there is no new concept, just do some things that others do not do, for example:
1. Mr. Li of Guangdong Fayi was moved by our abnormal after-sales service, and the production was carried out according to the customized version, but the customer wanted to change the size in the middle of production. Normally the factory would not agree. Through business communication, we learned that the customer fabric loss is too large. The factory finally cooperated with the customer to re-produce the product according to his ideal size to reduce the customer's loss. The factory lost money in the end, but won the trust and praise of customers. Became one of his stable quality suppliers.
2. Manager Ye of Shanghai Frank Company is more touched by this. The order was originally produced in other factories, but during the manufacturing process, major quality problems were found and the goods could not be delivered. The client is in a hurry to eat. After contacting our factory. We got to know the quantity, delivery time and quality requirements of the customers through communication. The factory will purchase raw materials and change the equipment according to the customer's sample overnight. Deliver the goods on time without any quality complaints. The factory is running out of stock. Lead to excessive machine damage and raw material loss. There is no profit. But let the guests see our strong manufacturing and personalized service. Finally, the customer turned over all his lace fabrics to our factory for production.
3. Nishimura Lace, a Japanese lace company with long experience, the designer learned about the products of our factory through the early stage of the exhibition and had great interest in it. Then visit our factory for a comprehensive understanding of the development process and machine equipment varieties. In the communication, the designer raised his question, if he will design his own pattern by us to develop and produce, whether it can be permanently sealed, special edition for only. For the factory, this investment has a great risk. We do not know the sales value of the customer, so we cannot distribute the sales, and there is no guarantee for the sales volume of the pattern. Costs cannot be recovered. But our factory agreed without hesitation. And signed a special supply agreement with legal benefits. The factory also actively provides copyright protection. The Japanese guest said: Moved by your customer first service purpose! Now our factory has developed 20 patterns for this Japanese customer. Customers are also satisfied with the sample, and sales have expanded. Haute couture allows customers to enjoy different services.
4. There are many such stories, which are not detailed here.
Some contracts were signed for 30 days of delivery, but the customer suddenly asked for 5 days in advance, we hired a special car to ship, the freight of 3,000 yuan became 9,000 yuan, we still silently suffered the loss. "

CONTACT US

Contact: Xieying

Phone: 13705067943(Wechat:18965060100,angelxyd,18965060500)

Tel: +86-591-28615353

Email: lizhiyinglace@hotmail.com

Add: NO.28 Leye Road, Shangdunding Village, Zhanggang Town, Changle District, Fujian Province, China

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